Privacy Policy

This Privacy Policy explains how Construction Guide & Solutions handles, protects, and uses your data. We are committed to the transparent and responsible management of your personal information.

Information We Collect

We gather necessary details to deliver relevant construction resources.

• Personal details (name, email, postal address, contact information) submitted via forms or during sign-up.
• Project preferences (project type, material interests, renovation stage) to personalise content recommendations.
• Technical information (IP address, browser type, device) to provide secure platform access and troubleshoot issues.
• Usage data (visited pages, guide interactions, resource downloads) to improve your experience on the platform.

How We Use Your Data

Collected data enhances your experience and the quality of our content.

• To respond to enquiries and provide tailored support based on your requests.
• To personalise platform content by project type, topic, or user interests.
• To maintain security, monitor platform use, and prevent misuse or fraud.
• To analyse trends and improve our guides, resource tools, and user navigation.

Our Legal Basis

We only collect data with a clear legal justification.

We process data either with your explicit consent or to provide requested services, comply with legal obligations, or protect our legitimate interests.

Information Sharing

Your data is never sold. Sharing is limited to necessary service providers.

• Shared with technical support partners or website hosting for service continuity only.
• May be accessed by reviewers or moderators to maintain content quality standards.
• We use analytics partners who process data for trend analysis without identifying individual users.

Data Security

We implement protections such as encryption and secure access controls to keep your data safe. Regular audits and platform updates help us prevent misuse, loss, or unauthorised disclosure. If you have any concerns, contact us for details about our data practices.

Your Data Rights

You control your information and have accepted data rights under UK and EU law.

• Access the personal information we hold about you at any time.
• Request corrections to inaccurate or outdated personal data.
• Request deletion of your personal information under certain circumstances.
• Object to particular processing or ask for restricted use of your data.

Cookies and Tracking

Cookies enable platform functionality, gather analytics about use, and help provide service continuity. You can manage your preferences in your browser or see our Cookie Policy for more details.

Cookie Policy Cookie Policy

Contact us

If you wish to make a data request or have privacy questions, please reach out using the details below.

Changes To This Policy

This policy may be updated to reflect new features or legal requirements. Significant changes will be posted online with the new effective date.